Knowledge base · 30
Knowledge base
Exact steps for common questions, with the result to expect and how to troubleshoot.
Navigate Signal & Science
Find your way around the app, from the sidebar and top bar to Command Center and Workspace, and know what lives on each page.
Run your first diagnosis
Open Diagnostic, confirm the business details, start the first run, and read the evidence map when it finishes.
Understand plan usage (Settings → Usage)
Read Settings → Usage to see how much of your plan has been used, when it resets, and which actions consume more capacity.
Create and continue a Goal
Set a specific business outcome, save the Goal, and build focused steps when you are ready.
Why is a diagnosis area Unknown?
Understand why a diagnosis area reads Unknown, what the run's evidence basis tells you, and which single verification would help most.
Re-run a diagnosis
Re-run a diagnosis when something material has changed, and read the result as evidence deltas against the previous run rather than as a score.
Use the app before you have a plan
Ask the Advisor, collect evidence, and explore the workspace while you prepare a diagnosis and plan.
Build and use your Marketing Plan
Turn diagnosis and business context into a draft plan, choose whether to use it, and record what happens.
Log a task outcome
Record a completed task's result on the Marketing Plan, or let a connected source report it, then read the verdict without overclaiming.
Connect an integration
Connect an available data source with the business's own account so results can be measured, and keep the connection healthy.
Add a research source
Add a file, web page, or pasted text to Research in the right mode, and confirm it reaches Context ready before the advisor or plan relies on it.
Chat with the Marketing Advisor
Ask the Marketing Advisor a grounded question, read the provenance in its answer, and know what to do when it says research is needed.
Decision Memory: past decisions
Find pending decisions on the Marketing Plan and past decisions in Command Center, and read what was decided, why, and what happened next.
Download a Word or PDF file from the Advisor
Ask the Advisor for a document, then download the finished Word or PDF file from the conversation or Library.
Create an image with the Advisor
Review an image proposal in Command Center, approve the quoted generation cost, then edit or download the result.
Digest timing and the Monday briefing
Set each client workspace's timezone so the weekly digest arrives Monday at 7:00 AM local time, then run the Monday briefing review from it.
Company ticker (public companies)
Add a public company's ticker to its workspace so its official filings inform the evidence base, without becoming a performance grade.
Switch between businesses
Choose the business you are working on before opening its diagnosis, plan, sources, or Advisor conversation.
Invite teammates and review access
Open Account Settings to invite a teammate and choose the access the account permits.
Set a plan target (TARGETS)
Set the KPI your Marketing Plan is driving toward, with a baseline and a target value, so the weekly review has something to measure against.
Set up MCP access
Connect your AI tools through MCP, choose workspaces, review access, verify the connection and revoke it when needed.
Set up your Brand Kit
Review the brand profile, assets, colors, typography, and style for the selected business.
Manage Workspace Memory
Add, edit, or forget saved business context and private Advisor preferences for the selected business.
Research a competitor
Add the right company, confirm its official website, and review research before using a finding.
Create content in the studio
Choose the right Create tab, provide the business details, and review the output before using it.
Review Signals
Read a discovery with its evidence, save or discuss it, and add it to a plan only when you choose to.
Get help or report a problem
Find current instructions in the Academy and contact support from the app when you are stuck.
Connect AI assistants through MCP
Set up Claude, ChatGPT or Gemini, review account requirements, and connect the Signal & Science workspaces you choose.
Connect coding agents through MCP
Connect coding agents to your Signal & Science context through MCP, with client-specific setup and permission checks.
Connect other MCP clients
Configure remote MCP access in Zed, Roo Code, Cascade, Goose, LibreChat, LM Studio or Continue, then verify workspace access.
Put it to work
Know what to do next.Know whether it worked.
Signal & Science keeps the evidence, the plan, and the results in one place, so each lesson here becomes a working habit in your own workspace.