Knowledge base · 12
Knowledge base
Exact steps for common questions, with the result to expect and how to troubleshoot.
Navigate Signal & Science
Find your way around the app, from the sidebar and top bar to Command Center and Workspace, and know what lives on each page.
Understand plan usage (Settings → Usage)
Read Settings → Usage to see how much of your plan has been used, when it resets, and which actions consume more capacity.
Why is a diagnosis area Unknown?
Understand why a diagnosis area reads Unknown, what the run's evidence basis tells you, and which single verification would help most.
Re-run a diagnosis
Re-run a diagnosis when something material has changed, and read the result as evidence deltas against the previous run rather than as a score.
Log a task outcome
Record a completed task's result on the Marketing Plan, or let a connected source report it, then read the verdict without overclaiming.
Connect an integration
Connect a data source such as GA4, Shopify, or Meta with the business's own account so results can be measured, and keep the connection healthy.
Add a research source
Add a file, web page, or pasted text to Research in the right mode, and confirm it reaches Context ready before the advisor or plan relies on it.
Chat with the Marketing Advisor
Ask the Marketing Advisor a grounded question, read the provenance in its answer, and know what to do when it says research is needed.
Decision Memory: past decisions
Find pending decisions on the Marketing Plan and past decisions in Command Center, and read what was decided, why, and what happened next.
Digest timing and the Monday briefing
Set each client workspace's timezone so the weekly digest arrives Monday at 7:00 AM local time, then run the Monday briefing review from it.
Company ticker (public companies)
Add a public company's ticker to its workspace so its official filings inform the evidence base, without becoming a performance grade.
Set a plan target (TARGETS)
Set the KPI your Marketing Plan is driving toward, with a baseline and a target value, so the weekly review has something to measure against.
Put it to work
Know what to do next.Know whether it worked.
Signal & Science keeps the evidence, the plan, and the results in one place, so each lesson here becomes a working habit in your own workspace.