Course 4 · Lesson 1 of 7

Name the outcome first

Set one primary target with a baseline, a target value, and dates before you build a plan, so every task has an outcome to be measured against.

Lesson 1 of 7 in Build the Right Plan
The TARGETS panel before a target is set.
The TARGETS panel before a target exists, with the Set a target button.

Why this matters

Prioritize and Plan both need something to rank against. Without a named outcome, the plan cannot say why one task comes before another, and every result arrives with nothing to be judged against, so "done" starts standing in for "worked." That is how budgets drift into busy work nobody can defend at review time. The primary target is the reference point for the whole plan: it tells the plan what to drive toward and tells you, weeks later, whether the work moved anything.

When to use it

Before you build or accept a plan, and again whenever the business goal changes (a new offer, a new season, a different buyer).

Before you start

  • A diagnosed workspace. The Plan item (left sidebar, under Marketing) stays locked until a diagnosis exists.
  • One outcome the business actually needs (bookings, revenue, qualified leads, calls), named as the real thing rather than a proxy such as likes.
  • A defensible starting number and the date range you will judge it over. An editor's target changes go to an owner or manager for approval.

Do this

  1. 1Open the Marketing Plan and find the TARGETS panel in the right-hand rail.
  2. 2If it reads "No target yet. Set the KPI this plan is driving toward.", press "Set a target". The "Add KPI Target" form opens.
  3. 3Choose the "Metric". Each option is marked Measured, Manual, or Aspirational: a connected source supplies the current value, you update it yourself, or it cannot be tracked automatically yet.
  4. 4Enter the "Baseline value" (where you are today) and the "Target value" (where this plan should get to), then set the "Start date" and "End date". The form will not save unless the target is greater than the baseline.
  5. 5Tick "Make this the primary target", use "Notes" for assumptions and caveats, and press "Create Target". Supporting targets are optional; one primary is not.
  6. 6For a single time-bound push (an event, a launch), consider Goals instead: each goal gets its own focused plan alongside the Marketing Plan. More detail: Set a plan target (TARGETS).

What you should see

The panel shows "Primary KPI" with the current value against the target, a progress bar where pacing can be calculated, and a status: Ahead, On Track, Behind, Achieved, Stale, Manual Update, or Aspirational. The current value comes from the source, not from this form, so a new target may read "No current value available yet." That is honest, not broken.

How to judge it

You can finish the sentence "This plan drives [metric] from [baseline] to [target] by [end date]," and the panel agrees with you. If you cannot fill in all four, the plan does not have an outcome yet.

What it does not mean

A target is a contract for measuring, not a forecast or a promise. "Behind" is not a failing grade, and "Achieved" does not prove the plan's tasks caused the movement. "Aspirational" and "Manual Update" mean pacing cannot be calculated automatically yet; they say nothing about performance. A missing current value means unknown, not zero.

Try it in Signal & Science

Open the Marketing Plan and press "Set a target" in the TARGETS panel to name the primary KPI, its baseline, and its target.

Open in Signal & Science

Put it to work

Know what to do next.Know whether it worked.

Signal & Science keeps the evidence, the plan, and the results in one place, so each lesson here becomes a working habit in your own workspace.